About Me
A highly skilled Content Moderator with extensive experience in managing and safeguarding digital communities. Currently working at Concentrix, I oversee high-volume data streams with a remarkable 98%+ accuracy rate, processing 100+ items per hour. My ability to identify, review, and remove harmful content ensures a positive and secure online environment for users across the globe. Known for maintaining a strong attention to detail and quick decision-making skills, I consistently meet and exceed performance targets while adhering to platform safety standards. With a background in Agricultural Technology from Andalas University, I bring a disciplined, analytical approach to all tasks.
Tech Stack
Content Moderation
Data Management
Policy Compliance
Automated Filtering Systems
Reporting & Documentation
Experience
2023 —
Present
Content Moderator
Concentrix Malaysia
● Monitored and reviewed user generated content (images, videos, and text) to ensure compliance with platform community guidelines and safety standards. ● Identified and removed harmful, inappropriate, or illegal material, maintaining a positive and secure online environment for millions of users worldwide. ● Maintained high accuracy levels (98%+) by applying complex policy rules consistently across high volumes of data. ● Achieved daily targets by processing 100 items per hour through quick decision-making and sharp attention to detail. ● Collaborated with lead teams to flag emerging trends or bugs, helping to improve automated filtering systems and internal policies.
Education
2017 — 2022
Food Technology
Andalas University, Indonesia
Bachelor's Degree
Involvement
2019
Awareness Training for Hazard Analysis Critical Control Point (HACCP)
Training
2019
Awareness Training for Sanitation Standard Operating Procedure (SSOP)
Training